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Resume

Resume

An IT Specialist, seeking for a position to work in a dynamic environment and achieve longer-term project goals. Passionate about diagnosing, recommending implementing, troubleshooting and resolving a range of software, hardware and connectivity issues. Ability to multi-task and prioritize Perform equipment and software installation, test, debug, and perform routine tasks. Proficient in prioritizing and completing tasks in a timely manner. Enjoy learning new programs and processes. Pays high attention to detail. A team player that is attentive to detail and able to work in a fast-paced environment. Excellent oral and written communication skills. Organized Systems Engineer skilled in developing product testing procedures and monitoring production to maintain quality and efficiency. Frequently commended for creative problem-solving and continuous improvement contributions. Throughout career spanning 6+ years, demonstrated strong aptitude crafting and deploying critical software, overseeing installation security and maintaining complete system effectiveness.

 

Experience

Sr. IT Systems Engineer
SonicWall
2021 to present

System Support Engineer
Asia Society - Partnership for Global Learning
2018 to 2020

L2 Desktop Support Engineer
Bloom Energy
2017 to 2018

Counseling Intern
Reference Name
Jan 2016 to Aug 2016

Teaching Assistant
Reference Name
Sep 2014 to Dec 2014

 

Education

M.S. Psychology
School Name
Fall 2016 to present

B.A. Political Science
School Name
Fall 2011 to Spring 2015

 

Volunteer Experience

Peer Counselor
Organization Name     
Jan 2014 to May 2014

Program Coordinator
Organization Name
Jan 2013 to May 2013

Position Title
Organization Name      
Jan 2012 to May 2012

Teen Grief Counselor
Organization Name
Jun 2013 to Dec 2013

Position Title
Organization Name      
Jun 2012 to Sep 2012

Position Title
Organization Name
Feb 2009 to Sep 2011

 

Skills & Languages

Organized

Patient

Communicative

Empathetic

Collaborative

English

Spanish

Mandarin

 

References

Guillermo Alvarez
Job Title, Business
555-555-5555

Margaret Oh
Job Title, Business
555-555-5555

Rain Tilden
Job Title, Business
555-555-5555

Doug Bolt
Job Title, Business
555-555-5555